Brand New Products:

All new items purchased from LahoreBay come with a Manufacturer’s Warranty. LahoreBay ensures that the products are covered by the respective manufacturer for a specific period. However, please note that after the initial 30-day return period, LahoreBay is not responsible for any further return, refund, or exchange requests. In such cases, customers are advised to directly contact the Manufacturer’s Customer Support for assistance, unless otherwise specified.

All Other Conditions:

For items under all conditions (Refurbished, Open Never Used, or Used) sold by LahoreBay, we provide a 1-year comprehensive LahoreBay Warranty (in some cases Manufacturer warranty if mentioned). This warranty covers all manufacturer-related issues and ensures that you receive a fully functional and reliable device. It gives you peace of mind regarding the quality and performance of the product.

Please note that the Open Never Used items may or may not have the original packaging, and devices are activated before dispatch for testing purposes. It also includes stock used for display purposes.

LahoreBay Warranty Exclusions:

  • Physical or Water Damage: If the device has been physically damaged or exposed to water, the warranty will no longer be valid. This includes any damages caused by accidental drops, impact, or liquid contact.
  • Electrical Failure or Short Circuits: Damages resulting from electrical failure, such as short circuits or power surges, are not covered under the warranty.
  • Battery Faults: Any issues related to the device’s battery, including defects or malfunctioning, are not covered by the warranty.
  • Accessories and Other Electronics: Warranties do not apply to generic accessories and complimentary items; we do not provide replacements for these in case of damage or faults. For other electrical items or accessories, warranty coverage is contingent upon specifications outlined in the product listings.

Note: It’s crucial to emphasize that the LahoreBay Warranty offers protection for any issues linked to the manufacturer during the designated warranty period. However, if the problem doesn’t fall under manufacturing faults as detailed earlier, or if the device has been tested by a third party without approval from LahoreBay, the warranty becomes null and void. In such cases, the customer is responsible for covering the costs of parts, with the pricing determined by the Manufacturer or Authorized Dealers’ website. If the price is unavailable, LahoreBay’s listed price will be considered final and cannot be contested in any manner.

LahoreBay reserves the right to change its policies at any time without any notice, which cannot be challenged in any way whatsoever.

For any concerns or inquiries regarding the warranty, please feel free to reach out to our Customer Support team, who will be happy to assist you.

Contact Information:

Email: info@lahorebay.pk
WhatsApp: +92 315 8048873